Property subscription
Pay for the plan. Never for the mark.
The Guest Review is public. A board agent updates every published source on a schedule. Hotels subscribe to see why the number moved and what to do this week — Human vs Stay gaps, unfixed problems, and department action plans from the Guest Journey desk.
The mark
Stay Truth, Market Voice, and source table. Free to every guest.
The desk
OPERA checkout → surveys, Monitor file scoring, recovery close-rate, and written action plans.