Locals casinos · Off-Strip · Hotel · Live

The Orleans

4500 W Tropicana Ave, Las Vegas. Daily compile of every published rating we can verify.

66.3

Market Voice only — stay sample not compiled yet

Not enough stay data yet to say what guests think.

Human

Share of guests who rated staff warmth in the top box — what it felt like to be hosted.

Stay

Share delighted with the stay mechanics: room, check-in, housekeeping, bell, valet.

Recovery

No problem-close data. Recovery is how many guests still leave with an open wound.

Intent

Share who will return or recommend — the only score that is a decision, not a feeling.

Published sources

SourceNativenQuotesDay
Booking.com8.1 1–10119142026-08-21
TripAdvisor4.1 1–5693032026-08-21
Google4.2 1–51234542026-08-21
Expedia8.4 1–101358642026-08-21
Hotels.com8.4 1–101362442026-08-21
Trip.com7.3 1–1033742026-08-21
Yelp 1–52026-08-21

Scrubbed guest comments

Only quotes with a source URL. Unsourced text is discarded. Themes are classified to the stay, not mixed into Stay Truth.

tripadvisor · 5 · promoter · concert

I would have never thought to stay here because normally it's the strip for me but this was a quick last minute weekend trip and hotel prices were very highly inflated due to the BTS concert I'm sure. I was surprised that I actually liked how calm this area is. The hotel gave me the same Vegas casino vibe. It's sizable and easy to get to the rooms. The elevators were close to the lobby, casino and restaurants. I only tried the Chinese restaurant and although it took forever,

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tripadvisor · 5 · promoter · room was, spa

We had a great experience at the Orleans. My partner and I stayed there for 2 nights while hiking at Red Rock. We appreciated the free parking and the convenient location to get on the highway. Our room was spacious with a comfortable bed and a hot shower. We had a food and beverage credit with our room which was useful as we had most of our meals at the hotel for convenience; it could be used at any restaurant in the hotel. Concierge was kind and helpful.

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tripadvisor · 5 · promoter

The Orleans looks and feels like a casino from 2000, in the best possible way. Virtually all of the Strip properties have adopted glitz and deafening noise levels in exchange for true customer service. Before long, no one will know that the old standards for blackjack and roulette were 3:2 payout for a blackjack and 00 greens on the wheel. As if the odds weren't tilted in favor of the casino already, the Strip properties have decided that they needed further edges. As if the

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booking · 8.1 · promoter · clean

Clean & good sized rooms. Staff was very pleasant and helpful.

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booking · 8.1 · promoter · clean, spa

Clean and spacious room. Really good shower. Great service!

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booking · 8.1 · promoter · front desk, check in

The front desk people were spectacular. Very friendly and made the check in that much more pleasurable.

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booking · 8.1 · promoter · clean

Clean, great proximity to restaurants and other facilities. Staff was friendly and helpful.

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google · 5 · promoter

Great place to stay with friendly staff and comfortable rooms.

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google · 3 · detractor

The casino is fun, but the food options are limited.

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google · 4 · promoter

Excellent location, close to the Strip and other attractions.

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google · 3 · detractor

Room service was slow, but the staff was apologetic and accommodating.

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expedia · 10 · promoter · clean

Very clean and friendly staff and newly remodeled rooms

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expedia · 10 · promoter

Loved the place has everything in it and people are great

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expedia · 10 · promoter · clean

We got to stay in one of the recently renovated rooms and is amazing Updated, clean, modern.. Great staff, very polite & great customer service!

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expedia · 10 · promoter

One of the best hotels to stay in Vegas for a reasonable price. Great blackjack rules, affordable rooms.

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hotels_com · 10 · promoter

Great place to stay. Love the food court and gambling options. Best place on the strip.

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hotels_com · 10 · promoter

I stay there every time because the staff are so friendly and remember me every time I show up!

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hotels_com · 10 · promoter · clean, comp, pool

Very nice and clean, staff are friendly. Great place to stay for families as there are a lot of things to do. My only complaint is that the pool closes at 7 p.m. it's still hot and light outside.

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hotels_com · 8 · promoter

Casino staff is truly great

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trip_com · 3 · detractor · arrival, pool

I am extremely disappointed with my stay here. A few days before arriving, I called to check on the pool. I was told the on-site pool was unavailable but that we could use a "sister pool" just 5 minutes away. Based on this, I tried to modify my reservation to shorten my stay, but Trip waited until my cancellation window had passed to deny the request, effectively forcing us to keep the original booking. To make matters worse, upon arrival, we were told the sister pool wasn’t

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trip_com · 1 · detractor · front desk, stain

Booked through Trip.com. Was horrible on resort side. They put us in a OLD WORN room with no hot water. Front desk (three separate attendants) told me to leave the water running for 30 minutes. Heard a plumber swinging on a pipe the entire time we were in the room on a Sunday morning(on a phone that had massive dirt stains and near the couch that had an unknown pair of shoes and pants beneath it). Water never gets hot. Call front desk and they say they will send attendant out

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trip_com · 1 · detractor · front desk

My wife and I had had insect bites from the bed bugs in our room. Very unpleasant stay due to having to scratch ourselves the whole night. We talked to the front desk manager about this and she didn't care at all.

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trip_com · 5 · detractor · gift shop

The staff was very helpful and friendly during my stay. I had to extend my stay and they were so accommodating which allowed me to attend to family needs. They had many food options and the gift shop came in handy for last minute needs.

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Property action plans